Terms of Services

This website is operated by HomeVienne.com. Throughout this website, the terms “we,” “us,” and “our” refer to HomeVienne.com.

HomeVienne provides this website, including all information, tools, products, and services available through the website, subject to your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing products from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced in this document or made available through links on our website.

These Terms of Service apply to all users of the website, including visitors, customers, vendors, merchants, and contributors of content.

Please read these Terms of Service carefully before accessing or using the website. If you do not agree with all of these terms, you may not access the website or use our services.

Any new features, tools, products, or services added to the website will also be subject to these Terms of Service.

We may update, change, or replace any part of these Terms of Service by posting revised terms on our website. It is your responsibility to review this page periodically.

Your continued use of the website after changes are posted means that you accept the revised Terms of Service.

SECTION 1 - ONLINE STORE TERMS

By accepting these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.

If you are the legal age of majority and allow a minor under your care to use this website, you are responsible for that minor’s use of the website.

You may not use our products or services for any illegal, unauthorized, or prohibited purpose.

You may not use the website in a way that violates any applicable laws, regulations, copyright requirements, or intellectual property rights.

You must not transmit worms, viruses, malware, or any other destructive code.

Any violation of these Terms of Service may result in the immediate suspension or termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, and for any lawful reason.

You understand that information or content you submit, excluding credit card information, may be transferred through different networks and may be modified to meet the technical requirements of connected networks, devices, or systems.

Payment card information is encrypted when transmitted through payment networks.

You may not reproduce, copy, duplicate, sell, resell, distribute, or exploit any part of the website, service, website access, or customer contact information without our prior written permission.

Headings in these Terms of Service are provided for convenience and do not affect the meaning or interpretation of the terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We do not guarantee that all information available on this website is accurate, complete, current, or free from errors.

The information on this website is provided for general informational purposes only. You should not rely on it as the sole basis for making decisions without consulting more complete and current sources of information.

Any reliance on information published on the website is at your own risk.

The website may include historical information. Historical information is provided for reference only and may no longer be current.

We may change the content of the website at any time, but we are not required to update every piece of information.

You are responsible for reviewing the website and checking for updates.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices may change without prior notice.

We reserve the right to modify, suspend, or discontinue the website, service, product listings, or any part of the website at any time.

HomeVienne will not be responsible to you or any third party for price changes, service interruptions, modifications, suspensions, or discontinuation of any service.

SECTION 5 - PRODUCTS OR SERVICES

Some products or services may be available exclusively online and may be offered in limited quantities.

Products and services are subject to the applicable Refund Policy and other policies published on the website.

We make reasonable efforts to display product images, colors, descriptions, and details as accurately as possible. However, the color shown on your device may differ from the actual product color depending on your monitor, screen, or device settings.

We reserve the right to limit product sales to any individual, geographic area, or jurisdiction where legally permitted.

We may limit the quantity of products available for purchase and may apply these limits on a case-by-case basis.

Product descriptions, availability, prices, and offers may be changed or discontinued at any time without prior notice.

Any product or service offer is void where prohibited by law.

We do not guarantee that products, services, information, or other materials obtained through the website will meet your expectations.

We do not guarantee that every error in the website or service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit or cancel quantities purchased by an individual, household, account, payment card, billing address, or shipping address.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, telephone number, or other contact information provided with the order.

We may limit or prohibit orders that appear to be placed by dealers, resellers, distributors, or commercial purchasing agents.

You agree to provide accurate, complete, and current account and purchase information for all orders placed through HomeVienne.

You agree to update your email address, payment information, billing details, shipping details, and other account information when necessary so that we can complete your transactions and contact you.

For additional information, please review our Refund Policy.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not monitor, control, or manage.

You acknowledge that third-party tools are provided “as is” and “as available,” without warranties, representations, or conditions of any kind.

HomeVienne will not be responsible for any loss, damage, or issue resulting from your use of optional third-party tools.

Your use of third-party tools is voluntary and at your own risk.

Before using any third-party tool, you should review and accept the terms provided by the applicable third-party provider.

Any new services, tools, or features introduced through the website will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The website may contain content, products, services, or links provided by third parties.

Third-party links may direct you to websites that are not owned, operated, or controlled by HomeVienne.

We do not guarantee the accuracy, quality, security, or reliability of third-party websites, materials, products, or services.

HomeVienne is not responsible for any loss, damage, or issue resulting from transactions or interactions with third-party websites.

Please review the policies and terms of third parties before purchasing their products or using their services.

Questions, complaints, or claims concerning third-party products or services should be directed to the applicable third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us comments, ideas, suggestions, proposals, plans, contest entries, or other materials, whether through the website, email, postal mail, or another method, you agree that HomeVienne may use, edit, copy, publish, distribute, translate, and display those submissions in any medium.

We are not required to:

• Keep your comments confidential

• Pay compensation for your comments

• Respond to your comments

We may monitor, edit, restrict, or remove content that we believe is unlawful, offensive, threatening, defamatory, obscene, misleading, or in violation of intellectual property rights or these Terms of Service.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

Your comments must not contain unlawful, abusive, obscene, defamatory, misleading, or malicious material.

You must not submit comments containing viruses, malware, or other code that could affect the operation of the website or related services.

You may not use a false email address, impersonate another person, or mislead HomeVienne or any third party regarding the origin of your comments.

You are solely responsible for your comments and their accuracy. HomeVienne is not responsible for comments submitted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the website is governed by our Privacy Policy.

You can review the Privacy Policy here:

https://homevienne.com/pages/privacy-policy

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

The website or service may occasionally contain typographical errors, inaccurate information, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, product availability, or other details.

We reserve the right to correct errors, update information, change details, or cancel orders if information on the website or a related website is inaccurate.

These changes may be made at any time and may occur before or after an order has been submitted.

We are not required to update, amend, or clarify information on the website unless required by applicable law.

The presence of an update date does not mean that all information on the website has been revised or updated.

SECTION 12 - PROHIBITED USES

In addition to other restrictions in these Terms of Service, you may not use the website or its content:

(a) For any unlawful purpose;

(b) To encourage or participate in unlawful activity;

(c) To violate applicable international, national, state, provincial, local, or regional laws and regulations;

(d) To infringe or violate the intellectual property rights of HomeVienne or any third party;

(e) To harass, abuse, insult, harm, defame, intimidate, or discriminate against others based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic;

(f) To submit false, inaccurate, or misleading information;

(g) To upload or transmit viruses, malware, or other malicious code;

(h) To collect or track the personal information of others without authorization;

(i) To spam, phish, pharm, pretext, spider, crawl, scrape, or collect website data without permission;

(j) For obscene, immoral, or otherwise unlawful purposes; or

(k) To interfere with or bypass the security features of the website, service, related websites, or the Internet.

We reserve the right to terminate or restrict your use of the website or services if you violate any prohibited use.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not guarantee that your use of the website or service will be uninterrupted, timely, secure, or error-free.

We do not guarantee that results obtained through the website or service will be accurate or reliable.

We may suspend or remove the website or service for an indefinite period or discontinue it at any time without notice.

You agree that your use of, or inability to use, the website and service is at your own risk.

Unless expressly stated otherwise, the website, products, services, and materials provided through the website are offered “as is” and “as available,” without express or implied warranties or conditions.

This includes, to the fullest extent permitted by law, implied warranties of merchantability, quality, fitness for a particular purpose, durability, title, and non-infringement.

To the fullest extent permitted by law, HomeVienne and its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, licensors, and partners will not be liable for any direct, indirect, incidental, punitive, special, or consequential loss or damage.

This may include loss of profits, revenue, savings, data, replacement costs, business interruption, or other similar damages resulting from your use of the website, service, or products purchased through the website.

This limitation applies whether the claim is based on contract, negligence, tort, strict liability, or another legal theory, even if we have been advised that such damages may occur.

Some jurisdictions do not permit the exclusion or limitation of incidental or consequential damages. In those jurisdictions, our liability will be limited to the maximum extent permitted by applicable law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless HomeVienne, its parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from claims, demands, damages, losses, liabilities, and reasonable legal fees arising from:

• Your violation of these Terms of Service

• Your violation of any applicable law

• Your violation of the rights of a third party

• Your use of the website, service, or products

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law.

The unenforceable portion will be treated as separate from the remaining terms and will not affect the validity or enforceability of the other provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties that arose before termination will continue after termination where necessary.

These Terms of Service remain effective until terminated by you or HomeVienne.

You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or by stopping use of the website.

If we believe that you have violated or may have violated any provision of these Terms of Service, we may terminate or suspend your access to the website or services without prior notice.

You remain responsible for any amounts owed up to the termination date.

SECTION 17 - ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, together with all policies and operating rules posted on the website, constitute the entire agreement between you and HomeVienne regarding your use of the website and services.

These Terms replace all prior or current agreements, communications, and proposals, whether written or oral, relating to the same subject matter.

Any ambiguity in the interpretation of these Terms of Service will not automatically be interpreted against the party that drafted them.

SECTION 18 - GOVERNING LAW

These Terms of Service are governed by the laws of Hong Kong, China, unless otherwise required by applicable law.

Please confirm that this governing law is appropriate for the legal entity operating HomeVienne before publishing this page.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

HomeVienne reserves the right to update, change, or replace any part of these Terms of Service by posting revised terms on the website.

It is your responsibility to review the website periodically for changes.

Your continued use of the website or services after revised Terms of Service are posted means that you accept the changes.

SECTION 20 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Email: homevienne@help-contactus.com

Website: https://homevienne.com

Customers will only be charged once for shipping costs, including return shipping where applicable.

No restocking fee will be charged to customers for returning a product unless otherwise stated in the applicable policy or required by law.

Copyright © HomeVienne